Encrypted client file exchange in a private portal.
Replace email attachments for every matter. Client accounts, append-only audit log, government-fee tracking and optional Google Drive sync, built into RCIC App.
- Per-tenant AES-256-GCM encryption
- Up to 150 MB per file, 2 GB per transfer
- Append-only audit log
- Bilingual portal (EN / fr-CA)
What you can do
Everything a matter's file exchange needs, in one encrypted room.
Per-tenant AES-256-GCM encryption
Every file uploaded by you or your client is encrypted under your tenant's data key before it lands in storage. One tenant cannot decrypt another tenant's files even with full database access.
Private client portal
Your client signs in with their own account (the email you have on file and a password they choose, with optional two-step sign-in) and reaches every matter you have shared with them from one list. They are invited to set it up when their room opens, and a client who lands on the old sign-in page is emailed a sign-in or setup link, never a code.
Automatic activation per Service Agreement
Each fully-signed Service Agreement can auto-open its own Transfer Room when the first bill is paid in Stripe. Legacy matters can be added manually.
Bidirectional file exchange
Send files to your client or receive uploads from them in the same room. Up to 150 MB per file, 2 GB per transfer, multi-file ZIP download.
Send whole folders, structure intact
Upload a folder with its subfolders, or drag one in. Your client sees the same folders in the portal, and the files land in the same folders on your connected Drive. Up to 500 files per folder send, with a per-folder ZIP download.
Optional Google Drive sync
Connect Drive once; copy any received file into a per-client folder structure with one click. Idempotent — re-clicking is safe.
Append-only audit log
Every room event — activation, transfer sent, viewed, downloaded, revoked, deleted — is written to a tamper-evident ledger. Replay exactly who did what when, with redacted IP addresses.
Email replies become transfers
When a client replies to a Transfer Room notification email, the reply and its attachments materialize as a new received transfer in the room — same encryption, same audit log, same retention.
Formatted messages, encrypted, with or without files
Write a message with headings, bold, lists and links — and send it with no attachments at all if that is what the moment calls for. Your client gets the same editor in their portal, so their side of the conversation reads as well as yours. Every message is encrypted under your tenant's key.
Reply, and keep the thread readable
Every message has a Reply button underneath it, on your side and your client's. The message being answered is quoted below your answer, the subject follows the conversation, and a long exchange stays readable instead of becoming a pile of unrelated notes.
Government fees, tracked to the cent
The Milestones card shows the government fees recorded on the signed agreement. One button asks the RCIC and your accountant to collect them, or to check whether any are needed. Each fee then moves from Payment needed to Funds confirmed, and the room says Ready for submission only when every fee is cleared at the amount the agreement states today.
Everyone on the client side stays in step
When a co-applicant, sponsor or designated person sends you something, the others on the client side who are allowed to see each other's uploads get an email saying who sent it. You decide who is allowed, person by person, with See others' uploads; without it, each person sees only what they sent and what you sent them.
Every email says who sent it
Notifications name the person behind each send: the teammate who sent your client a file, or the family member who uploaded to you, never just the name on the file.
Pinned Information Card
Every room opens with a collapsible card for the matter: applicant and family identity, passport, UCI and application numbers, and government authority blocks. Every change is masked and audited.
Short-by-design retention
Transfers expire after 14 days by default (1–30 days tenant-configurable). Downloaded files purge 72 hours later. Drive-copied files purge 24 hours later. The room is for exchange, not long-term storage.
Your files stay in Canada
Transfer Room files are stored encrypted in Canada, in the ca-central-1 (Montréal) region, and the application's control plane runs in the same region; both the files and their metadata are Canadian-resident.
Built for exchange, not custody.
Every file uploaded by you or your client is encrypted under your tenant's data key before it lands in storage. One tenant cannot decrypt another tenant's files even with full database access.
Transfers expire after 14 days by default (1–30 days tenant-configurable). Downloaded files purge 72 hours later. Drive-copied files purge 24 hours later. The room is for exchange, not long-term storage. The Transfer Room is intentionally not long-term storage — the durable copy lives in your matter file, or in your Drive when you copy it over.
For the full encryption disclosure, see the RCIC App Data Security page.
Need durable, Canadian-hosted storage?
Meet RCIC Drive — the matter-aware document store inside RCIC App, with files hosted in Canada.
How it works
Sign a Service Agreement (or register a legacy agreement reference). The room activates automatically when the first bill is paid, or manually any time.
Send your client files from the room's Send tab, or watch the Received tab as your client uploads to you.
Copy received files to Google Drive when you're ready to archive. Retention purges the temporary copies on a clock you can see.
Included with RCIC App Premium.
Requires Premium: $69 CAD/mo or $690/yr (2 months free), excluding tax. 14-day free trial, no credit card required to start.
The same Premium subscription also unlocks Service Agreements, AI document analysis, a multilingual booking page, and more.